Christmas Customer Assistant - Cafe - Talbot Green

Marks & Spencer Plc; Llantrisant; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Marks & Spencer Plc is hiring a Cafe Customer Assistant to join our store café. The role is hands-on, fast-paced and focused on delivering warm, five-star service to customers while helping operate the café smoothly.

You'll be a brand ambassador, recommending food and drink, handling orders quickly, and maintaining safety standards during peak periods. Flexibility and teamwork are essential in this busy environment.

Qualifikationen

• Role requires hands-on, high-pressure customer service.
• Digitally confident to take and fulfil orders.
• Maintain strict food safety standards.
• Ability to work flexible hours including weekends.

Aufgaben

• Take and fulfil cafe orders quickly.
• Assist in café operations during peak times.
• Deliver five-star service to customers.
• Maintain cleanliness and safety in the café.

Jobbeschreibung

Cafe Customer Assistant

Work Pattern

Week 1

• Wednesday 10:00-14:00
• Thursday 10:00-14:00
• Friday 10:00-14:00
• Saturday 10:00-14:00

Week 2

• Wednesday 10:00-14:00
• Thursday 10:00-14:00
• Friday 10:00-14:00
• Saturday 10:00-14:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas