Christmas Customer Assistant - Cafe - Preston

Marks & Spencer Plc; Preston; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Marks & Spencer Café in Preston is seeking a dynamic team member for a high-pressure, fast-paced environment. You will handle food and drink orders, recommend items, and help keep the cafe running smoothly during peak times.

Being digitally confident and efficient is essential as you’ll use digital tools to take and fulfil orders quickly while maintaining top-notch food safety and service standards.

Qualifications

• Experience in a fast-paced cafe or food service.
• Flexible to shift patterns during peak periods.
• Comfortable using digital ordering tools and systems.

Responsabilités

• Make great food and drink recommendations and serve customers.
• Ensure cafe operates smoothly during busy periods.
• Use ordering tools to take and fulfil orders quickly to keep queues moving.

Connaissances

Brand ambassador

Customer service

Calm under pressure

Teamwork

Outils

POS system

Description du poste

Work Pattern
Monday 10.30-14.30
Tuesday 10.30-14.30
Wednesday 10.30-14.30
Saturday 10.30-14.30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas