Christmas Customer Assistant - Cafe - Tunbridge Wells

MARKS&SPENCER; Royal Tunbridge Wells; Presencial; GBP 12.000 - 17.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer in Royal Tunbridge Wells is seeking a café team member to deliver fast, five‑star service in a high‑pressure environment. You’ll handle food and drink orders, recommend options, and ensure smooth café operations throughout peak periods.

You’ll be a brand ambassador, confident with digital tools, and dedicated to upholding food safety standards while maintaining efficiency and customer satisfaction.

Responsabilidades

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
• Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Descripción del empleo

Work Pattern

Week 1
Sunday 09:00-17:00
Monday 10:00-18:00
Wednesday 10:00-18:00
Thursday 10:00-18:00
Friday 10:00-18:00

Week 2
Monday 10:00-18:00
Tuesday 10:00-18:00
Thursday 10:00-18:00
Friday 10:00-18:00
Saturday 10:00-18:00

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
• Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas