Christmas Customer Assistant - Cafe - Talbot Green

Marks & Spencer Group; Llantrisant; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group in Llantrisant is seeking energetic cafe team members to work in our store café. This role is hands-on and high-pressure, requiring you to deliver warm, five-star service during peak periods.

You’ll be a brand ambassador, recommending great food and drinks, using our digital tools to take and fulfil orders quickly while keeping the queue moving and customers satisfied. Impeccable food safety and teamwork are essential.

Responsibilities

• Hands-on role delivering warm, five-star service during peak periods.
• Use digital tools to take and fulfil orders quickly, keeping customers moving.

Job description

Work Pattern

Week 1
Monday 13:00-17:00
Tuesday 13:00-17:00
Wednesday 13:00-17:00
Saturday 13:00-17:00

Week 2
Monday 13:00-17:00
Tuesday 13:00-17:00
Wednesday 13:00-17:00
Saturday 13:00-17:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas