Christmas Customer Assistant - Café - Kidderminster

Marks & Spencer Group; Larkhill; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group in the United Kingdom is seeking a hands-on café team member to thrive in a fast-paced environment. You'll greet customers, suggest food and drinks, and help the café run smoothly during peak times.

Flexibility is essential; Sunday, Tuesday and Wednesday shifts are listed, with potential full-time hours during December busy weeks. You’ll uphold food safety standards, work digitally with the till and order systems, and deliver five-star service.

Qualifications

• Hands-on role in a fast-paced environment
• Brand ambassador with strong customer focus
• Digitally confident with till/order systems
• Commitment to food safety standards
• Strong teamwork and flexibility

Responsibilities

• Make great food and drink recommendations while ensuring the café operates smoothly
• Take and fulfil orders quickly to keep customers moving
• Maintain impeccable food safety standards during service
• Deliver quality service under pressure and adapt to busy periods
• Support colleagues and contribute to a high-performance team culture

Job description

Work Pattern
Sunday 11:00-15:00
Tuesday 11:00-15:00
Wednesday 11:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas