Christmas Customer Assistant - Cafe - Brooklands

Marks & Spencer Group; Weybridge; In loco; GBP 12.000 - 17.000; Part-time

Descrizione del lavoro

Marks & Spencer is hiring for a role in our store Café in Weybridge. This is a fast-paced, hands-on position where you deliver warm, five-star service and help customers enjoy fresh food and drinks during busy periods.

You will be a brand ambassador, using digital tools to take and fulfil orders quickly, maintain stringent food safety standards, support teamwork, and adapt to changing needs across shifts. Flexibility is essential, with a pattern including Sundays and weekdays; if you thrive

Mansioni

• Be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during busy periods.
• Digitally confident: use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Teamwork matters: support colleagues and contribute to a high-performance culture that meets customer needs.

Descrizione del lavoro

Working Pattern:

Sunday: 10:00-16:00
Thursday: 10:00-14:00
Friday: 12:30-18:30
Saturday: 09:00-17:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?