Christmas Customer Assistant - Cafe - Torbay

Marks and Spencer; Torquay; Sur place; GBP 12 000 - 17 000; Temps partiel

Résumé du poste

Marks & Spencer’s café team is looking for an energetic team member to join during peak periods. You’ll be part of the heart of the store, serving customers, preparing food and drinks, and ensuring smooth café operations even when it gets busy.

You will stay calm under pressure while delivering warm, five-star service. This hands-on role requires fast pace, a digital mindset to take orders efficiently, and a commitment to food safety.

Responsabilités

• Take and fulfil orders quickly using store tools.
• Maintain impeccable food safety standards while managing orders and queues.
• Recommend food and drinks and ensure five-star service.
• Work with teammates to deliver high-performance customer service.
• Be flexible and adaptable to store needs, including pace.

Description du poste

Summary

Sunday 13:00 - 17:00
Monday 15:00 - 19:00
Thursday 15:00 - 19:00
Friday 15:00 - 19:00
Saturday 15:00 - 19:00

All the details

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding.

#Christmas