Christmas Customer Assistant - Cafe - Vangarde Monks Cross

Marks & Spencer; York and North Yorkshire; Vor Ort; GBP 12.000 - 17.000; Teilzeit

Zusammenfassung

Marks & Spencer is recruiting for a role in the M&S Café, a fast-paced, customer-facing position within our store. You will take orders, prepare food and drinks, and ensure service remains five-star even during peak times.

Flexibility is essential, with shifts around the core hours (12:00–16:00 on Sundays, Mondays, Thursdays and Saturdays). You’ll work with a supportive team, uphold food safety standards, and use digital tools to keep customers moving efficiently.

Aufgaben

• Be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
• Be digitally confident and use the tools to take and fulfil orders quickly, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Deliver five-star service and work with colleagues to meet customer needs in a high-performance, fast-paced environment.
• Be flexible to work where needed with pace and contribute to a high-performing team.

Jobbeschreibung

Work Pattern

Sunday 12:00 -16:00
Monday 12:00 -16:00
Thursday 12:00 -16:00
Saturday 12:00 -16:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?