Christmas Customer Assistant - Café - Kidderminster

Marks and Spencer; Larkhill; Sur place; GBP 12 000 - 17 000; Plein temps

Résumé du poste

Marks and Spencer café team member needed in-store to deliver warm, five-star service during peak holiday periods. You will take orders, assemble food and drinks, and ensure the café runs smoothly under pressure.

The role requires digital proficiency to process orders quickly, a strong commitment to food safety, and teamwork to keep queues moving and customers satisfied during busy periods.

Qualifications

• Experience in hospitality or food service preferred.
• Able to work at busy times including holidays.
• Able to handle fast-paced environment.

Responsabilités

• Take and fulfil customer orders quickly.
• Maintain food safety and cleanliness.
• Provide warm, five-star service.
• Collaborate with team to manage queues.

Connaissances

Brand ambassador

Digital skills

Food safety

Customer service

Teamwork

Adaptability

Outils

POS system

Description du poste

Wednesday 11:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December. Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

All the details

Work Pattern

Sunday 11:00-15:00

Tuesday 11:00-15:00

Wednesday 11:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas