Christmas Customer Assistant - Cafe - Newtownbreda

Marks and Spencer; Antrim; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer is hiring for a busy café role in-store. This fast‑paced position requires you to stay calm under pressure, deliver warm, five‑star service, and be a proud brand ambassador who helps customers enjoy great food and drink.

You’ll use digital tools to take and fulfil orders quickly, keep queues moving, and uphold impeccable food safety standards. Teamwork and flexibility are essential as you adapt across shifts to meet customer needs, especially during peak festive periods.

Responsibilities

• Deliver warm, five‑star service in a fast-paced café.
• Recommend food and drinks to customers and keep operations smooth.
• Handle orders quickly using store digital tools.
• Maintain impeccable food safety standards and manage queues.
• Work flexibly across shifts and support the team.

Job description

All the details

Working Pattern:

• Sunday 06:00-10:00
• Thursday 06:00-10:00
• Friday 06:00-10:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.

Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today. #Christmas