Christmas Customer Assistant - Café - Derby Eagle Centre

Marks & Spencer Group; South Derbyshire; Presencial; GBP 12 000 - 15 000; Tempo parcial

Resumo da oferta

Marks & Spencer Group is seeking café team members to work in the M&S Café in-store locations across the UK. The role focuses on delivering warm, five-star service in a fast-paced environment, handling orders efficiently, and maintaining food safety standards.

You will be a brand ambassador, recommending food and drinks while keeping queues moving smoothly. Flexibility is essential, as shifts vary weekly and may extend to full-time hours during peak periods.

Responsabilidades

• Provide warm, five-star service to café guests.
• Take and fulfil orders quickly using store tools.
• Maintain high food safety and cleanliness standards.
• Help manage rush periods and support team members.
• Adapt to changing shifts and store needs.

Descrição da oferta de emprego

Work Pattern

Week 1

• Sunday 10:00-16:00
• Wednesday 10:45-18:00
• Friday 09:00-16:00
• Saturday 10:30-17:00

Week 2

• Sunday 10:00-16:00
• Wednesday 10:45-18:00
• Thursday 09:00-16:00
• Saturday 10:30-17:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

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