Christmas - Customer Assistant - Cafe - Stane Park 1611

Marks & Spencer Plc; Colchester; Presencial; GBP 12.000 - 15.000; Jornada completa

Descripción de la vacante

Marks & Spencer Plc is seeking a Café Customer Assistant to join the M&S Café, the heart of the store, delivering warm, five‑star service in a fast‑paced environment. You’ll be a brand ambassador, making great food and drink recommendations while keeping the café operating smoothly, even during peak periods.

You’ll be digitally confident, handle orders quickly, uphold strict food safety standards, and work with the team to ensure customer satisfaction and high performance during busy times.

Formación

• Being digitally confident is essential for using order tools.
• Maintain impeccable food safety standards while handling orders.
• Deliver five-star service and fast, accurate order fulfilment.

Responsabilidades

• Take and fulfil orders quickly using store tools.
• Ensure food safety standards are maintained.
• Deliver quality service under pressure and to customers.
• Support colleagues and adapt to pace throughout shifts.

Conocimientos

Digital confidence

Customer service

Teamwork

Flexibility

Descripción del empleo

Cafe Customer Assistant

Sunday 1100-1700
Wednesday 1000-1600
Thursday 0900-1500

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
• Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas