Christmas - Customer Assistant - Cafe - Parc Llandudno

Marks and Spencer; Llandudno; In loco; GBP 12.000 - 17.000; Tempo pieno

Descrizione del lavoro

Marks & Spencer in Llandudno is hiring for a position in our M&S Café, the heart of the store, where customers come to recharge with great food and drink. This hands-on role is fast-paced and rewarding, requiring you to deliver warm, five-star service while maintaining efficiency during busy periods.

You’ll be a brand ambassador, using digital tools to take and fulfil orders quickly, maintain high food safety standards, work well in a team, adapt to changing needs, and stay calm under pressure

Competenze

• Customer-facing role requiring friendly, helpful communication.
• Ability to use digital tools to take and fulfil orders.

Mansioni

• You will be a brand ambassador, delivering warm, five‑star service in a fast‑paced café environment.
• Maintain impeccable food safety standards while handling orders and queues.
• Work efficiently to ensure customers are served quickly during peak times.
• Support colleagues and contribute to a high‑performance team.
• Be flexible and adapt to store needs across shifts.

Conoscenze

Customer service

Digital literacy

Teamwork

Stamina under pressure

Descrizione del lavoro

All the details
Week 1
Monday 10:30-15:45
Wednesday 10:30-15:45
Thursday 10:45-16:00
Saturday 10:45-16:00
Week 2
Monday10:30-15:45
Thursday 11:00-16:15
Friday 10:30-15:45
Saturday 10:45-16:00
Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.
You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.
  

It’s intense but, for the right person, incredibly rewarding. #Christmas