Christmas Customer Assistant - Cafe - Prestatyn

Marks and Spencer; Prestatyn; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Café in-store invites you to join a fast-paced team member role. You will deliver warm, five-star service and recommend great food and drinks while helping the café operate smoothly during busy periods.

You will use café tools to take and fulfil orders quickly, maintain food safety standards, and collaborate with colleagues to meet customer needs with pace.

Qualifications

• Brand ambassador with a focus on delivering warm, five-star service.
• Proficient with digital tools to take and fulfil orders quickly.

Responsibilities

• Be a brand ambassador, recommending food and drinks and ensuring café operations run smoothly during the busiest periods.
• Use café tools to take and fulfil orders quickly, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Work with the team to deliver high-performance service in a fast-paced environment.
• Be flexible and adaptable, helping out where needed with pace.

Skills

Brand ambassador

Digital tools familiarity

Job description

All the details

Work Pattern

Tuesday 13.30-17.30

Wednesday 13.30-17.30

Friday 09:00-17.30

Saturday 10:00-16:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding.