Christmas Customer Assistant - Cafe - Handforth

Marks and Spencer; Wilmslow; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Wilmslow is hiring a Cafe Customer Assistant to work in the M&S Café, delivering warm, five-star service to customers in a fast-paced environment. You will take and fulfil orders quickly, ensure food safety standards, and support colleagues to keep the café running smoothly.

This role requires adaptability and digital confidence as you use our café tools to process orders and manage queues during peak times, including weekends and the festive period.

Responsibilities

• Take and fulfil orders quickly and accurately.
• Maintain impeccable food safety standards and hygiene.
• Deliver warm, five-star service to customers.
• Support colleagues to keep the café running smoothly during busy periods.
• Use café tools to process orders and manage queues efficiently.

Job description

Summary

Cafe Customer Assistant

All the details

Sunday: 10:00 - 14:00
Monday: 10:00 - 14:00
Tuesday: 10:00 - 14:00
Wednesday: 10:00 - 14:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You'll adapt quickly, working where needed with pace.

#Christmas