Christmas - Customer Assistant - Cafe - Hedge End

MARKS&SPENCER; Hedge End; Vor Ort; GBP 14.000 - 19.000; Teilzeit

Zusammenfassung

MARKS&SPENCER is seeking aChristmas seasonal cafe assistant for our M&S Café in Hedge End. You will deliver warm service, take and fulfil orders, and maintain food safety during peak periods. This role requires digital confidence and the ability to work under pressure while supporting a high-performance team.

Hours listed include Wed, Thu, Fri, Sat 14:00-19:00 with potential full-time hours in late December. Great for customer-focused individuals who thrive in busy retail environments.

Qualifikationen

• Experience in fast-paced customer service environments.
• Knowledge of basic food safety practices and handling.
• Able to operate digital ordering tools and POS systems.

Aufgaben

• Take and fulfil orders quickly to keep customers moving.
• Maintain high food safety standards during busy periods.
• Deliver warm, five-star service even under pressure.
• Support colleagues to maintain a high-performance team.
• Adapt to shift requirements and varying workloads.

Kenntnisse

Customer service

Food safety

Digital literacy

Teamwork

Tools

POS system

Jobbeschreibung

Wednesday 14:00-19:00

Thursday 14:00-19:00

Friday 14:00-19:00

Saturday 14:00-19:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands‑on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas