Christmas Customer Assistant - Cafe - Enniskillen

Marks & Spencer Plc; Enniskillen; On-site; GBP 15,000 - 19,000; Part time

Job summary

Marks & Spencer Plc in Enniskillen is seeking a Café Customer Assistant to join our busy M&S Café team. You will handle orders, help prepare food and drinks, and ensure fast, five-star service during peak times, including weekends and seasonal peaks.

The role requires energy, a positive attitude, and the ability to stay calm under pressure while maintaining excellent food safety standards and customer care. Flexibility and teamwork are essential in this fast-paced environment.

Responsibilities

• Handle orders and assist in food and drink preparation.
• Maintain fast, five-star service during peak times.
• Ensure high standards of food safety and cleanliness.
• Support colleagues and adapt to changing store needs.

Job description

Cafe Customer Assistant

Monday: 13:30 - 17:30
Saturday: 13:30 - 17:30
Sunday: 13:30 - 17:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.

Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas