Christmas Customer Assistant - Cafe - Crystal Peaks Sheffield

Marks & Spencer Plc; Sheffield; On-site; GBP 8,000 - 14,000; Part time

Job summary

Marks & Spencer Plc in the UK is recruiting for a Café team member to deliver five-star service in our busy store café. You’ll be a brand ambassador, recommending great food and drinks while keeping the café running smoothly during peak times.

Flexibility is key: shifts are Fri 09:00–13:00, Sat 13:00–17:00, Sun 10:00–14:00, with potential for up to full-time hours in the weeks before Christmas. Digital tools will be used to take and fulfil orders quickly.

Responsibilities

• Greet customers and deliver warm, five-star service at the cafe.
• Take and fulfil orders quickly using store systems.
• Maintain high food safety standards and keep queues flowing smoothly.

Job description

Work Pattern
Friday: 09:00 - 13:00
Saturday: 13:00 - 17:00
Sunday: 10:00 - 14:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.

Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas