Christmas Customer Assistant - Cafe - Meadowhall

Marks and Spencer; Sheffield; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks and Spencer in the United Kingdom is looking for a Café team member to join the M&S Café, the heart of our store. This is a hands-on, high-pressure role demanding pace, calmness under pressure and warm five-star service.

You’ll be a brand ambassador, making great food and drink recommendations, using digital tools to take and fulfil orders quickly, maintaining food safety, and working with colleagues to deliver fast, friendly service during peak periods.

Responsibilities

• Take and fulfil orders quickly using our digital tools.
• Maintain impeccable food safety standards while handling multiple orders.
• Provide five-star service and recommendations to customers.
• Support colleagues and adapt to changing pace during busy periods.

Job description

All the details

Work Pattern

• Week 1
• Sunday: 10:30-14:30
• Tuesday: 11:30-18:00
• Thursday: 12:30-19:00
• Week 2
• Monday: 12:30-19:00
• Thursday: 12:30-19:00
• Saturday: 11:00-15:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it?

#Christmas