Christmas Customer Advisor - Zone A

Boots Opticians; Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading UK retail chain is seeking Christmas Customer Assistants for the Leeds store. Your role will involve greeting customers, managing tills, and maintaining stock levels. Full training is provided, and previous retail experience is desirable. You must be available to work during the festive season, including key holidays. The role offers competitive pay and potential for future opportunities within the company.

Benefits

Generous employee discounts

Access to 24/7 counselling support

Maternity/Paternity/Adoption gift card

Qualifications

• Available to work Bank Holidays and busy seasonal periods.
• Experience in a retail or customer-facing environment is a plus.

Responsibilities

• Interact with customers to provide personalised service.
• Operate tills and support self-checkout systems.
• Manage stock levels to ensure availability.
• Maintain store presentation standards.
• Support online order deliveries as needed.

Skills

Customer Service Skills

Operations Ready

Tech-Savvy

Team Player

Physical Stamina

Brand Ambassador

Job description

Overview

The salary for this role is £12.40 per hour. The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that keeps customers coming back all year round.

This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you. While this is a temporary contract, there may be the potential for a permanent role later depending on opportunities in your local area.

About the role

You will work in a Boots store and report to the Assistant or Store Manager. Your responsibilities will include:

• Customer Interaction: You'll offer thoughtful advice, recommend products and highlight offers to ensure everyone has an enjoyable shopping experience.
• Till Operation: You will wrap up purchases at the counter or support self-checkout systems with energy and efficiency.
• Stock Management: You will keep shelves full so customers can find what they need during the busy season.
• Store Presentation: Ensure every area looks its best.
• Online order support: You may assist with deliveries, picking and packing for online orders as needed.

What you'll need to have

Full training is provided for this role, but the essential skills or experience needed to succeed include:

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day, New Year’s Day.
• Customer Service Skills: Comfortable approaching customers to provide a personalised experience.
• Operations Ready: Ability to balance customer care with daily shopfloor and operational tasks.
• Tech-Savvy: Ability to learn and use new technology, including handheld devices, tills and self-checkouts.
• Team Player: Collaborative, one-team mindset to help achieve store goals.
• Physical Stamina: You will be on your feet, standing, walking and lifting.
• Brand Ambassador: Enthusiasm for Boots ethos, products and services.

It would be great if you also have

These are desirable experience and are not essential. Applications from candidates who don't match these criteria are welcome.

• Experience in a retail or customer-facing environment
• Familiar with Boots products and services

Career development

There are opportunities to continue your career with us, whether you progress within retail or pharmacy, work towards store leadership, or join our Support Office. Check out success stories here.

Our benefits

• Generous employee discounts
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
• Maternity/Paternity/Adoption gift card

We offer a range of benefits to suit you. Find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.

Why Boots

We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are an equal opportunity employer committed to diversity and a positive, inclusive working environment for all.

What's next

If you're ready to make someone's day and make a difference, apply now. If your application is successful, we will contact you to attend an in-person interview within the next 14 days. We can provide reasonable adjustments to help you be at your best.

Need To Know

We are recruiting Christmas Customer Advisors for our Leeds, Thorpe Park store. We aim to start candidates from September onwards. A variety of shifts are available; exact shift patterns will be discussed at interview. The advert will close when we have met our requirements.