Chief Commercial Officer

CFO Insights; Hartford; Hybrid; GBP 45,000 - 61,000; Full time

Job summary

A healthcare oversight organization is seeking a Senior Insight & Evaluation Officer to join their Insight and Evaluation team. This role will involve gathering and analyzing feedback from various stakeholders to drive improvements in health and social care services. You will lead engagement projects and produce insightful reports to influence decision-making. The job offers a competitive salary, hybrid working conditions, and comprehensive benefits, including annual leave and training opportunities.

Benefits

Annual leave starting at 27 days

Training and development opportunities

Gym discounts and meditation initiatives

NHS pension scheme

Discount schemes including Blue Light card

Qualifications

• Experience turning stakeholder feedback into clear, useful insights.
• Experience designing and running engagement activities like workshops.
• Experience managing small projects or contracts.

Responsibilities

• Planning and delivering insight activities with diverse groups.
• Producing reports that influence decisions and campaigns.
• Managing small projects, budgets, and contracts.

Skills

Stakeholder feedback analysis

Engagement activity design

Project management

Job description

Overview

Every role at the Care Quality Commission (CQC) helps us protect people who use health and social care services. If you're looking for a meaningful role in Engagement, Policy & Strategy, this is it.

Role Summary

As a Senior Insight & Evaluation Officer, you'll work in the Insight and Evaluation team to gather and share feedback from the public, providers, and other stakeholders. You'll help turn this feedback into clear actions that shape how CQC works—making sure we focus on the right things at the right time, in the right way.

Opportunities

• Lead a co‑design project with people who use care services to help shape CQC's rebuilding.
• Learn how to deliver an evaluation strategy to make sure that stakeholder feedback influences a major CQC campaign, helping improve future communications.
• Help to build the insight repository, which is critical to the success of the Engagement Insight and Evaluation Team.

Key Responsibilities

• Planning and delivering insight activities that include co‑designing with diverse groups.
• Producing clear, accessible reports that influence CQC's decisions and campaigns.
• Managing small projects, budgets, and contracts with external suppliers.
• Supporting colleagues to use insight tools and evaluate their engagement work.

Qualifications

• Experience turning stakeholder feedback into clear, useful insights—for example, analysing survey results or interviews and presenting findings.
• Experience designing and running engagement activities—such as workshops, webinars, or consultations, using co‑design methods.
• Experience managing small projects or contracts—including planning, budgeting, and working with suppliers.

Benefits

• Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
• Training and development opportunities.
• Wellbeing initiatives, such as gym discounts and meditation.
• NHS pension scheme, with around 14% employer contribution.
• Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Location & Contract

Cambridge, Hybrid (at least 2 days per week in the office) Permanent, Full time (35 hours per week) Salary: £45,100 - £60,400