Charity Shop Relief Manager — Lead Volunteers & Merchandising

Break Charity; Downham Market; On-site; GBP 22,000 - 26,000; Part time

Job summary

A charity organization in Downham Market seeks a dedicated individual to support management in operations and ensure excellent customer service. The role involves covering for managers, assisting with retail operations, and working flexible hours. Ideal candidates will have strong customer service and team management skills. This position offers a chance to contribute to a growing charity focused on supporting children and families.

Qualifications

• Excellent customer service skills are essential.
• Ability to manage a team of volunteers/staff.
• Understanding of retail environment.

Responsibilities

• Support Managers by covering days off and holidays.
• Work weekends and increase hours at other shops.
• Provide excellent customer service and assist with operations.

Skills

Customer service

Team management

Cash handling

Retail knowledge

Job description

A charity organization in Downham Market seeks a dedicated individual to support management in operations and ensure excellent customer service. The role involves covering for managers, assisting with retail operations, and working flexible hours. Ideal candidates will have strong customer service and team management skills. This position offers a chance to contribute to a growing charity focused on supporting children and families.