Charity Shop Manager — Lead, Inspire Volunteers & Impact

Salvation Army Trading Company Limited (SATCoL); Bromsgrove; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known charity retailer in Bromsgrove is seeking a motivated Shop Manager to oversee daily operations and ensure a high standard of customer service. This dynamic role involves leading a team of paid employees and volunteers to create a welcoming shopping environment. You will also establish partnerships within the community to enhance donations and volunteer engagement. If you are passionate about charity work and have strong leadership skills, we want you to join our team!

Benefits

Starting holiday entitlement of 26 days plus bank holidays

Fantastic pension scheme

Virtual GP service

Qualifications

• Resilient, supportive, hands-on, and enthusiastic personality.
• Positive attitude for exceptional customer service.
• Passion for developing people and maintaining high standards.

Responsibilities

• Manage day-to-day operations of the shop.
• Ensure excellent customer service and a welcoming environment.
• Recruit and maintain skilled volunteers to support the shop.

Skills

Customer service

Dynamic leadership

Partnership development

Enthusiasm for community work

Interest in sustainability

Job description

A well-known charity retailer in Bromsgrove is seeking a motivated Shop Manager to oversee daily operations and ensure a high standard of customer service. This dynamic role involves leading a team of paid employees and volunteers to create a welcoming shopping environment. You will also establish partnerships within the community to enhance donations and volunteer engagement. If you are passionate about charity work and have strong leadership skills, we want you to join our team!