Charity Retail Supervisor — Lead Sales & Volunteers

East Anglia's Children's Hospices; St. Neots; Vor Ort; GBP 14.000 - 21.000; Teilzeit

Benefits dieser Stelle

Enhanced leave

Holiday purchase

Health cash plan

Aviva pension

Eye tests & cycle to work

Zusammenfassung

East Anglia's Children's Hospices (EACH) is seeking a part-time Retail Sales Supervisor for our St Neots shop. You’ll support the Shop Manager, act as Duty Manager in their absence, and lead a team of volunteers to maximise income from donated goods, Gift Aid and eCommerce.

The role emphasises customer service, teamwork and community engagement within a welcoming, inclusive shop environment. Hours include weekends, with a rotating schedule.

Qualifikationen

• Experience in retail or team supervision is desirable.
• Excellent communication and customer service skills.
• Ability to work independently and use initiative.

Aufgaben

• Support the Shop Manager in achieving ambitious sales targets.
• Maintain high standards of display, presentation, and cleanliness.
• Promote Gift Aid and grow our eCommerce presence.
• Act as Duty Manager when required, ensuring smooth day-to-day operations.
• Recruit, train, and support volunteers in a positive environment.
• Build strong relationships with customers and the local community.

Kenntnisse

Customer service

Communication

Team supervision

Retail experience

Jobbeschreibung

East Anglia's Children's Hospices (EACH) is seeking a part-time Retail Sales Supervisor for our St Neots shop. You’ll support the Shop Manager, act as Duty Manager in their absence, and lead a team of volunteers to maximise income from donated goods, Gift Aid and eCommerce.

The role emphasises customer service, teamwork and community engagement within a welcoming, inclusive shop environment. Hours include weekends, with a rotating schedule.