Flexible Retail Supervisor - Charity Shop & Volunteers

St Elizabeth's College; Much Hadham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

10% staff discount on items for sale

Blue Light Card eligibility

Discounted gym membership

Employee Recognition Scheme

Life Assurance

Recommend a Friend payment up to £500

Confidential employee assistance

Fully funded DBS

Contributory pension scheme

Job summary

St Elizabeth's invites applications for an Assistant Retail Manager to support our Retail Manager, working with a dedicated team of volunteers to deliver excellent customer service and smooth day-to-day shop operations across flexible shifts. Based in Saffron Walden, this role is a 4 days-per-week contract with flexible coverage across seven days; the pay is £12.84 per hour.

You will help recruit and train volunteers, maintain merchandising standards, and ensure compliance with charity policies.

Qualifications

• Proactive - able to use initiative and work independently
• Approachable - friendly, supportive and confident with volunteers and customers
• Flexible - happy to work on an as-and-when basis
• Organised and reliable, with commitment to customer service
• Previous retail or charity shop experience is desirable, but training will be provided

Responsibilities

• Support daily shop operations, including opening/closing, cash handling and stock management
• Provide a warm and welcoming environment for customers, reflecting our values
• Assist in driving sales and achieving shop targets
• Maintain high standards of merchandising, presentation and stock rotation
• Help recruit, train and motivate volunteers
• Step up to lead the shop in the Manager's absence
• Ensure compliance with charity policies, retail standards and health & safety regulations

Job description

St Elizabeth's invites applications for an Assistant Retail Manager to support our Retail Manager, working with a dedicated team of volunteers to deliver excellent customer service and smooth day-to-day shop operations across flexible shifts. Based in Saffron Walden, this role is a 4 days-per-week contract with flexible coverage across seven days; the pay is £12.84 per hour.

You will help recruit and train volunteers, maintain merchandising standards, and ensure compliance with charity policies.