Assistant Shop Manager — Charity Retail Lead, 27 Days Leave

St Elizabeth Hospice; Southwold; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

27 days annual leave entitlement

Life Cover

Cycle to Work Scheme

Car Leasing Scheme

Health Service Discounts

Occupational Sick Pay

Blue Light Card

Employee Assistance Programme

Job summary

St Elizabeth Hospice is seeking an Assistant Shop Manager for our Southwold shop at 76 High Street. You will work with the Shop Manager to oversee daily shop operations, achieve budgets, promote Gift Aid, and deliver excellent customer service.

You will maintain high merchandising standards and lead a team of volunteers, providing cover across our local retail portfolio as needed by the Area Manager. This role is based in Southwold with charity retail focus.

Qualifications

• Work with the Shop Manager to take responsibility for day to day organisation of the shop.
• Achieve agreed financial budgets.
• Promote and monitor Gift Aid.
• Provide a high standard of customer service and satisfaction at all times to both external and internal customers.
• Maintain high standards of merchandising, layout and display.
• Work with and manage a team of volunteers who are integral to our business.
• Provide cover across the local portfolio of retail shops as required by Area Manager to cover holiday and sickness.

Responsibilities

• Work with the Shop Manager to take responsibility for day to day organisation of the shop.
• Achieve agreed financial budgets.
• Promote and monitor Gift Aid.
• Provide a high standard of customer service and satisfaction at all times to both external and internal customers.
• Maintain high standards of merchandising, layout and display.
• Work with and manage a team of volunteers who are integral to our business.
• Provide cover across the local portfolio of retail shops as required by Area Manager to cover holiday and sickness.

Job description

St Elizabeth Hospice is seeking an Assistant Shop Manager for our Southwold shop at 76 High Street. You will work with the Shop Manager to oversee daily shop operations, achieve budgets, promote Gift Aid, and deliver excellent customer service.

You will maintain high merchandising standards and lead a team of volunteers, providing cover across our local retail portfolio as needed by the Area Manager. This role is based in Southwold with charity retail focus.