Retail Sales Supervisor
East Anglia's Children's Hospices
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Currículo e carta de apresentação personalizados, prontos a enviar.
Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
East Anglia's Children's Hospices (EACH) is seeking a part-time Retail Sales Supervisor for our St Neots shop. You’ll support the Shop Manager, act as Duty Manager in their absence, and lead a team of volunteers to maximise income from donated goods, Gift Aid and eCommerce.
The role emphasises customer service, teamwork and community engagement within a welcoming, inclusive shop environment. Hours include weekends, with a rotating schedule.
Qualificações
- Experience in retail or team supervision is desirable.
- Excellent communication and customer service skills.
- Ability to work independently and use initiative.
Responsabilidades
- Support the Shop Manager in achieving ambitious sales targets.
- Maintain high standards of display, presentation, and cleanliness.
- Promote Gift Aid and grow our eCommerce presence.
- Act as Duty Manager when required, ensuring smooth day-to-day operations.
- Recruit, train, and support volunteers in a positive environment.
- Build strong relationships with customers and the local community.
Conhecimentos
Descrição da oferta de emprego
* Mandatory weekend working on a rotational basis *
Permanent
£12.71 per hour
Comprehensive range of benefits:
- Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- Employee health cash plan & wellbeing support schemes
- AVIVA pension package – up to 7% Employer Contribution including Life Assurance
- Free Eye Tests & Cycle to work scheme
East Anglia Children’s Hospices (EACH) is looking for a Retail Sales Supervisor at our St Neots Shop. This is a fantastic opportunity to join EACH’s vibrant retail team and be an essential member of one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.
As a Retail Sales Supervisor, you’ll play a key role in supporting the Shop Manager, acting as Duty Manager in their absence. You’ll also help lead and inspire our amazing volunteer team, ensuring they feel valued and empowered.
Our St Neots Shop is one of the latest shop openings for East Anglia's Children's Hospices (EACH), located in a fantastic town centre position within a beautiful setting. As a newly opened and exciting addition to the community, the shop aims to share the values that EACH represents while raising awareness of the vital support and care the charity provides to children, young people and their families across the region.
- Support the Shop Manager in achieving ambitious sales targets.
- Maintain high standards of display, presentation, and cleanliness.
- Promote Gift Aid and help grow our eCommerce presence.
- Act as Duty Manager when required, ensuring smooth day-to-day operations.
- Recruit, train, and support volunteers in a positive and inclusive environment.
- Build strong relationships with customers and the local community.
- A welcoming, inclusive approach with excellent communication and customer service skills.
- Ability to work independently, prioritise tasks, and use initiative.
- Comfortable with lifting and moving stock and using electronic devices (tills, tablets, computers).
- Experience in retail or team supervision is desirable, but not essential—we value transferable skills!
- Be part of a charity that makes a real difference in the community.
- Work in a supportive, inclusive environment where diversity is celebrated.
- Opportunities for training and development.
- Applicants must be aged 18 or over due to legal requirements for equipment use and supervision responsibilities.
- This role requires an Enhanced DBS plus Child Barred check
- Weekend and public holiday work may be required.
Please be aware that this shop has the following access limitations:
- No designated accessible parking bay outside the shopAt EACH, we are focused on supporting all applicants and employees. If you have a disability or require adjustments to take part in the recruitment process or to carry out the role, we encourage you to discuss reasonable adjustments with us. We will explore all options to support you wherever possible.
Closing Date: 26/11/2026
Interested in Learning More Before You Apply?At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
If you’d like to find out more or make a request, please contact the Recruitment Team by email hrinbox@each.org.uk or phone 07349 129811.
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Proud member of the Disability Confident employer scheme
Company: East Anglia's Children's Hospices
Salary: from £12.71 an hour
Hours: Part-time
Location: St Neots, PE19 2AR
Working pattern: On-site
Job type: Permanent
Posting date: 12 Nov 2026
Closing date: 26 Nov 2026
Working Pattern:
- Part-time, 28 hours per week
- Working 4 days over a 7 day week
* Mandatory weekend working on a rotational basis *
Permanent
£12.71 per hour
Comprehensive range of benefits:
- Enhanced Annual leave Entitlement - 28 days + 8 UK Bank Holidays
- Additional holiday purchase scheme
- Employee health cash plan & wellbeing support schemes
- AVIVA pension package – up to 7% Employer Contribution including Life Assurance
- Free Eye Tests & Cycle to work scheme
East Anglia Children’s Hospices (EACH) is looking for a Retail Sales Supervisor at our St Neots Shop. This is a fantastic opportunity to join EACH’s vibrant retail team and be an essential member of one of our charity shops to maximise income from donated goods, new products, Gift Aid, and eCommerce.
As a Retail Sales Supervisor, you’ll play a key role in supporting the Shop Manager, acting as Duty Manager in their absence. You’ll also help lead and inspire our amazing volunteer team, ensuring they feel valued and empowered.
Our St Neots Shop is one of the latest shop openings for East Anglia's Children's Hospices (EACH), located in a fantastic town centre position within a beautiful setting. As a newly opened and exciting addition to the community, the shop aims to share the values that EACH represents while raising awareness of the vital support and care the charity provides to children, young people and their families across the region.
- Support the Shop Manager in achieving ambitious sales targets.
- Maintain high standards of display, presentation, and cleanliness.
- Promote Gift Aid and help grow our eCommerce presence.
- Act as Duty Manager when required, ensuring smooth day-to-day operations.
- Recruit, train, and support volunteers in a positive and inclusive environment.
- Build strong relationships with customers and the local community.
- A welcoming, inclusive approach with excellent communication and customer service skills.
- Ability to work independently, prioritise tasks, and use initiative.
- Comfortable with lifting and moving stock and using electronic devices (tills, tablets, computers).
- Experience in retail or team supervision is desirable, but not essential—we value transferable skills!
- Be part of a charity that makes a real difference in the community.
- Work in a supportive, inclusive environment where diversity is celebrated.
- Opportunities for training and development.
- Applicants must be aged 18 or over due to legal requirements for equipment use and supervision responsibilities.
- This role requires an Enhanced DBS plus Child Barred check
- Weekend and public holiday work may be required.
Please be aware that this shop has the following access limitations:
- No designated accessible parking bay outside the shopAt EACH, we are focused on supporting all applicants and employees. If you have a disability or require adjustments to take part in the recruitment process or to carry out the role, we encourage you to discuss reasonable adjustments with us. We will explore all options to support you wherever possible.
Closing Date: 26/11/2026
Interested in Learning More Before You Apply?At EACH, we are committed to ensuring our recruitment process is accessible to everyone and actively encourage applicants to ask questions, request reasonable adjustments or have an informal discussion before submitting an application.
If you’d like to find out more or make a request, please contact the Recruitment Team by email hrinbox@each.org.uk or phone 07349 129811.
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Please note:EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.
This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.
EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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