Hospice Shop Supervisor & Volunteer Lead

St Barnabas Hospices; Havant; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

35 days leave

Education support

Bupa access

Free parking

Gym membership discount

Employee assistance

Death in service

Job summary

St Barnabas Hospices in Havant is seeking a deputy to assist the Retail Manager in running the charity shop day-to-day, delivering excellent customer service and maximising income from donated and new goods.

You will help enhance the hospice profile in the community, capture Gift Aid, support promotions, help recruit and develop volunteers, and stand in for the Shop Manager as required.

Responsibilities

• Maximise the contribution for the shop through sales from all donated and new goods
• Ensure the shop delivers high standards of customer service
• Capture Gift Aid at every opportunity to maximise income
• Assist the manager with sales promotions, stock generation activities and income from new goods
• Encourage a safe environment that embraces new ideas and originality
• Help the manager keep the shop looking its very best to deliver maximum income to the hospices
• Encourage the work of volunteers and co-ordinate the volunteers work and rotas
• Assist the Manager in recruitment, induction, training, and development of volunteers

Job description

St Barnabas Hospices in Havant is seeking a deputy to assist the Retail Manager in running the charity shop day-to-day, delivering excellent customer service and maximising income from donated and new goods.

You will help enhance the hospice profile in the community, capture Gift Aid, support promotions, help recruit and develop volunteers, and stand in for the Shop Manager as required.