Charity Retail Shop Manager | Lead a High-Impact Team

East Anglia's Children's Hospices; Framlingham; Presencial; GBP 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free onsite parking & Subsidised meals

Enhanced Annual leave Entitlement - 27

8 UK Bank Holidays

Additional holiday purchase scheme

Employee health cash plan & wellbeing

AVIVA pension package – up to 7%

NHS pension

Free Eye Tests & Cycle to work scheme

Descripción de la vacante

East Anglia Children’s Hospices (EACH) is recruiting a Retail Shop Manager to lead the Framlingham Shop. You will manage staff and volunteers, drive income from donated goods, Gift Aid and eCommerce, and ensure a welcoming, inclusive shop environment while supporting children and families affected by life‑threatening conditions.

The Framlingham shop is cosy, busy and located near the high street. You’ll develop merchandising, pricing and promotional activity, build local community links and

Formación

• Experience in retail management in a dynamic retail or charity setting.
• A warm, inclusive and motivating leadership style.
• Strong organisational and communication skills.
• Confidence using tills, tablets and online platforms (e.g. eBay).
• A commitment to EACH’s values and mission; experience with volunteers is a plus.

Responsabilidades

• Lead staff and volunteers to maximise income from donated goods, Gift Aid and eCommerce.
• Create a welcoming, well-presented shop environment.
• Drive performance through merchandising, pricing and promotions.
• Build relationships in the local community to encourage donations and volunteering.
• Manage day‑to‑day operations including health & safety, stock rotation and reporting.

Conocimientos

Retail management

Leadership

Organisational skills

Communication

Tech familiarity

Herramientas

POS systems (tills)

eBay (online platforms)

Descripción del empleo

East Anglia Children’s Hospices (EACH) is recruiting a Retail Shop Manager to lead the Framlingham Shop. You will manage staff and volunteers, drive income from donated goods, Gift Aid and eCommerce, and ensure a welcoming, inclusive shop environment while supporting children and families affected by life‑threatening conditions.

The Framlingham shop is cosy, busy and located near the high street. You’ll develop merchandising, pricing and promotional activity, build local community links and