Change Manager

We build homes for sale or rent across the country; Greater London; Hybrid; GBP 47,000 - 56,000; Full time

Job summary

A leading housing association in the UK seeks a Change Manager to drive transformation initiatives. This role involves leading the people side of change, ensuring stakeholders are engaged and confident in new processes. The ideal candidate will have extensive experience in managing change, stakeholder management, and communications, with a strong focus on collaborative engagement. If you're motivated to make a lasting impact, apply now for this key position in enhancing community services.

Benefits

Excellent pension plan

28 days Annual Leave

Employee Assistance Programme

Lifestyle benefits

Volunteering days

Qualifications

• Proven experience leading the people side of large-scale transformation.
• Strong stakeholder management and influencing skills.
• Ability to simplify complex messages for different audiences.

Responsibilities

• Lead the people side of change for projects.
• Partner with project leaders to align change plans.
• Design and deliver engagement and learning plans.

Skills

Stakeholder management

Change management

Communication

Facilitation skills

Coaching

Education

Accreditation in change management framework

Job description

Title : Change Manager

Contract Type : Permanent FT / PT 35 hours

Salary : Starting from 55270 per annum (London weighted salary) and 47920 per annum (Regional salary). dependant on experience

Grade : 10

Reporting Office : London Stratford or Manchester Trafford

Persona : Agile Worker : 20% - 40% of contractual hours to be worked from reporting office / working location (hybrid working)

Closing Date : 7th December 2025 at 23 : 00

Interview Dates : 10th December 2025 Please note that in person interviews will be held for at least one of the interview stages for this role.

Please click here for the role profile Change Manager Role

Benefits include : Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

• Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)

Join us as a Change Manager and help transform L&Q :

At L&Q were on an ambitious journey to transform how we maintain our homes and deliver services for thousands of residents. Over the next three years were redesigning our operating model improving how our teams work together and introducing new technology and data-driven insights.

As our Change Manager youll lead the people side of this transformation ensuring our colleagues are engaged ready and confident to work in new ways. If youre motivated by making a lasting impact for colleagues and residents this is the role for you.

Were driven by our social purpose to provide homes and create communities people can be proud of and this role will be key to making that happen.

If this sounds like you we would love for you to apply!

Your impact in the role

• Lead the people side of change for one or more projects from initial impact assessment through to full adoption and embedding.
• Partner with project and business leaders to ensure change plans are practical have buy-in and are aligned with the wider portfolio.
• Work closely with Organisational Development Learning & Development and Communications teams to design and deliver coordinated engagement learning and communications plans.
• Coach and equip leaders to own and lead change confidently within their areas.
• Build readiness engagement and feedback loops so we can measure and sustain change adoption.
• Contribute to growing change capability across L&Q helping us strengthen how we deliver transformation at scale.

By helping our colleagues to adapt and thrive youll enable L&Q to deliver services we can all be proud of.

What youll bring

• Proven experience leading the people side of large-scale transformation ideally including operating model or service redesign.
• Strong stakeholder management and influencing skills with the confidence to challenge constructively.
• Ability to simplify complex messages and tailor communication for different audiences.
• Experience managing multiple projects or workstreams within a transformation programme or portfolio.
• Comfort with ambiguity and change bringing structure empathy and calm under pressure.
• Coaching and facilitation skills that help leaders and teams navigate change successfully.
• (Desirable) Accreditation or training in a recognised change management framework (e.g. Prosci APMG)

If you require any reasonable adjustments at any stage during this process including application stage please email

About L&Q

Were one of the UKs leading housing associations and developers. We were founded on a simple belief : high quality housing is vital for peoples health happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250000 people call our properties home and were proud to serve diverse communities across London the South East and North West of England.

At L&Q people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.