Certified Pre-Owned Watch Client Advisor

Outside The Box Recruitment Ltd; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Commission

Bonus

Discount

Pension

Healthcare

Additional benefits

Job summary

Outside The Box Recruitment Ltd is seeking a Certified Pre-Owned Senior/Sales Consultant for a luxury fine watches brand in Central London. You will build relationships, deliver exemplary client service, and guide clients through authenticating and purchasing historic timepieces.

The role requires passion, strong English, and the ability to attend evening events to network with clients. You will work with a small team and be expected to exceed sales targets and maintain brand standards.

Qualifications

• Must have a minimum of 2 yrs experience as a luxury fine watches Certified Pre-Owned Senior/Sales Consultant.
• Experience selling luxury jewellery or watches or fashion is desirable.
• Be an ambassador of the company and passionate about the role.

Responsibilities

• Establish rapport with clients, service their requirements and deliver outstanding customer experience.
• Negotiate and authenticate historical fine watch pieces.
• Build and foster a client database and maintain contact.
• Be the go-to person in your area of expertise and exceed targets.
• Stay informed about authentication procedures, product launches, and security policies.

Skills

Client relationship

Negotiation

Luxury watches

Authenticating pieces

Sales targets

English language

Job description

CERTIFIED PRE-OWNED CLIENT ADVISOR – LUXURY FINE WATCHES

CENTRAL LONDON

Exciting new opportunity is now available for an experienced luxury fine watches

CERTIFIED PRE-OWNED SALES CONSULTANT

The ability to build strong positive working relationships is a must as is the need to inspire the clients with not just excellent service, but the stories and history of each of the pre-owned pieces.

This is an exciting time to join our client who is global heritage brand that have honed their craft for over 130 years specialising in luxury fine watches & jewellery and due to growth, are expanding their UK footprint.

Role:

• Reporting to the Store Director & Boutique Manager, you will be part of a team of 6-15 Sales Advisors
• Establish a rapport with the clients, servicing their requirements and go ‘above and beyond’ to deliver outstanding customer experience and establish repeat business.
• Experienced at negotiating and authenticating historical fine watch pieces.
• Build and foster a client database, identifying your clients’ needs and keeping appropriate contact with them.
• Establish yourself as the ‘go-to’ person in your area of expertise.
• Be driven to exceed targets, both in personal and team sales figures
• Be aware of, and knowledgeable about, authentication , products and launches and update clients where appropriate.
• Be aware of, and exhibit knowledge of procedure and security compliance adhering to company policies at all times.
• Responsible for your work, behaviour, and performance at all times.

Ideal Candidate:

• Must have a minimum of 2 yrs. experience as a luxury fine watches Certified Pre-Owned Senior/Sales Consultant.
• Previous experience selling luxury fine jewellery / watches or fashion is desirable
• Be an ambassador of the company
• Be passionate & inspiring about your role.
• Exhibit a high degree of passion and enthusiasm for your role, the team and the business.
• A motivated team member, communicating with, and supporting, your colleagues and striving to deliver exemplary customer service.
• Sales and service driven aiming to exceed targets set
• A passion to learn and self-develop knowledge on all brands & products.
• Flexible and confident to attend evening events to network, enhance sales and relationship build with clients
• Have excellent English both verbal and written – additional language skills would be an advantage
• Smart and well-groomed in appearance

Additional to the basic salary: 1%-5% Commission , 10% Bonus, Discount, Pension Scheme, Healthcare, additional benefits