Luxury Jewellery Sales Consultant

Inspiring Search; Greater London; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Selection of office snacks

Team socials

Birthday day off

Jewellery loyalty scheme

Commission

Opportunity to be part of a growing business

Job summary

A luxury jewellery designer based in Central London is looking for a passionate individual to join their retail sales team. The successful candidate will ensure high-quality customer service and achieve sales targets in the flagship store. Ideal candidates will have experience in luxury retail, strong communication skills, and a proactive attitude. The role comes with a variety of perks including office snacks, team socials, and a jewellery loyalty scheme.

Qualifications

• Experience in luxury retail beneficial.
• Well-presented with strong interpersonal skills.
• Team player with a 'can do' attitude.
• You have attention to detail and excellent problem solving abilities.
• You can manage stock systems and Excel confidently.

Responsibilities

• Be the first point of contact for client enquiries.
• Maintain impactful in-store and window displays.
• Deliver first-class customer service in-store and online.
• Proactively sell to clients and build strong relationships.
• Support store operations, stock counts and events as required.
• Represent the brand to maintain high standards.

Skills

Excellent communication

Attention to detail

Proactive attitude

Problem-solving skills

Proactive

Well-presented

Can-do attitude

Honest and transparent

Problem solver

Works with stock systems

Tools

Stock systems

Excel

Job description

Are you passionate about working in fine jewellery?

Do you feel confident in bringing some of your jewellery expertise into this luxury jewellery sales role?

Previous experience of working in the sector is essential!

About the role

An exciting opportunity has arisen to join a luxury and well-known jewellery designer based in the heart of Central London. The successful candidate will join the retail sales team and will be responsible for driving both customer service and sales to achieve brand targets in the flagship store. As well as making sure the displays and window visual merchandising are maintained to a high standard.

This is a full-time role with occasional weekend work on a rota.

Responsibilities

• Being the first point of contact for new and existing client enquiries.
• Maintaining impactful in-store and window visual displays.
• Ensuring delivery of first-class customer service when assisting clients in store, online and via telephone.
• Proactive selling to clients, developing strong relationships and enhancing the sales experience.
• Assisting the RM with general store operations.
• Assisting with stock counts as required.
• Representing the brand and maintaining high standards across the board.
• Supporting the merchandising team and other departments as required.
• Assisting at events as required.
• Supporting at client events as required.

Profile

• Experience in luxury retail beneficial
• You have excellent communication and interpersonal skills
• You will have enthusiasm and be a team player
• You have strong attention to detail
• You are able to work confidently with stock systems and Excel
• You are proactive and able to work off own initiative
• You are well-presented
• You are willing to learn with a ‘can do’ attitude
• You have a sense of humour
• You are honest and Transparent
• You will be a problem solver with a solutions-based approach

What we offer

• Selection of office snacks.
• Team socials.
• Birthday day off.
• Jewellery loyalty scheme
• Commission * T&C’s apply
• The opportunity to be part of a growing business