Sales Consultant (FT) Newbury

Fraser Hart; Newbury; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

Commission scheme

Uncapped commission

Generous staff discount

Annual leave increase

Refer Top Talent

Employee assistance programme

Cycle to Work

Volunteer day

Training & development

Job summary

Fraser Hart in Newbury is seeking a Sales Consultant to deliver luxury jewellery and watch experiences. You will greet customers, understand their needs, and provide expert advice to help celebrate life’s moments.

The role offers a competitive commission scheme with uncapped earning potential, generous staff discounts, ongoing training, and opportunities to develop your career in premium retail. You will contribute to store visuals and work as part of a supportive team.

Qualifications

• Experience in a customer facing retail or sales environment.
• Delivers exceptional customer service and creates memorable experiences.
• Confident communicator who builds relationships and understands customer needs.
• Driven to achieve sales targets and contribute to team success.

Responsibilities

• Deliver outstanding customer experiences at every stage of the customer journey.
• Build strong relationships and provide expert advice tailored to customer needs.
• Achieve individual and team sales targets.
• Work with luxury jewellery and leading watch brands.
• Maintain exceptional visual merchandising and store presentation standards.
• Support the smooth day-to-day operation of the store.
• Continuously develop product knowledge and selling skills.

Skills

Customer service

Communication

Sales driven

Relationship building

Job description

We are looking for a passionate and customer focused Sales Consultant to join our team. Our Sales Consultants create memorable customer experiences, build lasting relationships, and help customers celebrate life s most meaningful moments through our beautiful jewellery and watch collections.
If you have experience in a premium retail environment, enjoy working with people, and have a passion for delivering exceptional service, we would love to hear from you.

ABOUT YOU

• Experienced in a customer facing retail or sales environment.
• Passionate about delivering exceptional customer service and creating memorable experiences.
• A confident communicator who enjoys building relationships and understanding customer needs.
• Driven to achieve sales targets and contribute to team success.
• Well presented, professional, and enthusiastic about luxury products.

IN THIS ROLE, YOU WILL

• Deliver outstanding customer experiences at every stage of the customer journey.
• Build strong relationships and provide expert advice tailored to customer needs.
• Achieve individual and team sales targets.
• Work with beautiful diamond jewellery, fine jewellery, and leading watch brands.
• Maintain exceptional visual merchandising and store presentation standards.
• Support the smooth day to day operation of the store.
• Continuously develop your product knowledge and selling skills.

WHAT IS IN IT FOR YOU?

• The opportunity to work with beautiful luxury diamond and jewellery products and world renowned watch brands.
• Competitive commission scheme with uncapped earning potential.
• Generous colleague discount for you, family, and friends.
• Increasing annual leave with length of service.
• Refer Top Talent Scheme.
• Colleague Assistance Programme,
• Cycle to Work scheme.
• One paid volunteer day each year.
• Ongoing training and development opportunities to support your career growth.

Join us and be part of a team that helps customers celebrate life's most special moments while building a rewarding career in luxury retail.

We are an equal opportunties employer