Centre Operations & Community Lead

Oxford Innovation Ltd.; Northampton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary £30,162 per annum

25 days holiday + bank holidays

Flexible benefits

Wellbeing days

Employee assistance

Job summary

Oxford Innovation Space in Northampton is seeking an Assistant Centre Manager to help deliver exceptional service at Vulcan Works, a state-of-the-art innovation centre. You will assist with facilities, customer relations, and commercial activities to maximise occupancy.

The role emphasizes operational delivery, strong communication, and a collaborative approach in a fast-paced environment, with a salary package reflecting the responsibilities and benefits offered.

Qualifications

• Experience delivering services in a workspace or service-led environment.
• Strong communication skills with customers and stakeholders.
• Proven ability to manage compliance, facilities, and financial processes.
• Collaborative, flexible, and able to adapt in a fast-paced setting.

Responsibilities

• Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance.
• Deliver outstanding customer service and help build a vibrant community of entrepreneurs.
• Support financial processes, including invoicing and cost control, and contribute to commercial success.
• Assist with marketing initiatives, events, and promoting available space to maximise occupancy.
• Maintain high standards across building presentation, health and safety, and operational procedures.

Skills

Operational delivery

Customer engagement

Compliance management

Communication

Collaborative work style

Job description

Oxford Innovation Space in Northampton is seeking an Assistant Centre Manager to help deliver exceptional service at Vulcan Works, a state-of-the-art innovation centre. You will assist with facilities, customer relations, and commercial activities to maximise occupancy.

The role emphasizes operational delivery, strong communication, and a collaborative approach in a fast-paced environment, with a salary package reflecting the responsibilities and benefits offered.