Assistant Centre Manager

Oxford Innovation Space; Northampton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

EV leasing

Cycle to work scheme

Discounts on high street brands

Wellbeing days

Employee Assistance Programme

Job summary

Oxford Innovation Space is seeking an Assistant Centre Manager to support the day-to-day running of Vulcan Works, Northampton, and act as deputy when required. You will help maintain safety, facilities, and a welcoming community for entrepreneurs.

The role focuses on delivering excellent service, managing compliance and coordinating events to maximise occupancy, with opportunities for development in a busy innovation hub.

Qualifications

• Proactive, organised and customer-focused persona.
• Experience delivering operations in a service-led or workspace setting.
• Strong communication skills and stakeholder engagement.
• Ability to manage compliance, facilities and financial processes with a collaborative mindset.

Responsibilities

• Run day-to-day centre operations, supporting the Centre Manager and deputising as needed.
• Deliver outstanding customer service and help build a vibrant entrepreneur community.
• Support financial processes, including invoicing and cost control, contributing to commercial success.
• Assist with marketing, events and promoting available space to maximise occupancy.
• Maintain high standards of building presentation, health and safety, and procedures.

Skills

Operational delivery

Customer service

Communication

Team collaboration

Job description

At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors.

Our centres are more than just buildings –they’re buzzing communities of entrepreneurs, creators, and changemakers. We’re excited to announce a vacancy for an Assistant Centre Manager to join our team and help deliver exceptional service at this state-of-the-art innovation Centre.

More than just a workspace, Vulcan Works is a thriving hub for creative, digital and innovation-led businesses. Combining modern office and coworking space with workshop facilities and on-site business support, it provides an inspiring environment where entrepreneurs and growing companies can connect, collaborate and thrive. Set within a building rich in heritage, Vulcan Works has become a hub for innovation, creativity and business growth.

Find out more about Vulcan Works here: Vulcan Works | Flexible Workspace in Northampton

What You’ll Be Doing

As Assistant Centre Manager, you’ll play a key role in the day-to-day running of the centre, supporting the Centre Manager and acting as deputy when needed. You’ll:

• Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance.
• Deliver outstanding customer service and help build a vibrant community of entrepreneurs.
• Support financial processes, including invoicing and cost control, and contribute to commercial success.
• Assist with marketing initiatives, events, and promoting available space to maximise occupancy.
• Maintain high standards across building presentation, health and safety, and operational procedures.

What You’ll Bring:

We’re looking for someone who’s proactive, organised, and customer-focused. You’ll bring:

• Experience in operational delivery within a service-led or workspace environment.
• Strong communication skills and confidence in engaging with customers and stakeholders.
• Ability to manage compliance, facilities, and financial processes effectively.
• A collaborative approach and flexibility to adapt in a fast-paced environment.

Why You’ll Love Working Here:

We offer more than just a job - we offer a place where you can grow, contribute, and be part of something meaningful. Here’s what you can expect:

Salary: £30,162 per annum, plus flexible benefits package.

Time off: 25 days’ holiday + bank holidays.

Flexible benefits: Options to swap salary for extra benefits, including additional holiday.

Wellbeing: Wellbeing days, Employee Assistance Programme, and health resources.

Perks: Discounts on high street brands, EV leasing, cycle to work scheme, and more.

Development: Full induction, buddy system, and ongoing learning opportunities.

Culture: A supportive, inclusive team that values your voice and ideas.

Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses.

We’re Committed to Inclusion

We’re building a workplace where everyone feels valued and respected.

We welcome applications from people of all backgrounds, experiences, and identities.