Innovation Centre Operations Lead

Oxford Innovation Space; Newcastle upon Tyne; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Flexible benefits

25 days holiday

Wellbeing support

Job summary

Oxford Innovation Space in Newcastle's Catalyst is seeking an Assistant Centre Manager to help run the centre, support the Centre Manager, and deputise when needed. You’ll focus on safe, efficient facilities, strong customer service, and building a vibrant business community.

The role covers invoicing, cost control, marketing support, space promotions, and maintaining high standards of presentation, health and safety. 25 days holiday and flexible benefits are among the rewards.

Qualifications

• Experience in operational delivery within a service-led or workspace environment.
• Strong communication skills and confidence in engaging with customers and stakeholders.
• Ability to manage compliance, facilities, and financial processes effectively.

Responsibilities

• Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance.
• Deliver outstanding customer service and help build a vibrant community of entrepreneurs.
• Support financial processes, including invoicing and cost control, and contribute to commercial success.
• Assist with marketing initiatives, events, and promoting available space to maximise occupancy.
• Maintain high standards across building presentation, health and safety, and operational procedures.

Skills

Operational delivery

Customer service

Communication

Compliance awareness

Job description

Oxford Innovation Space in Newcastle's Catalyst is seeking an Assistant Centre Manager to help run the centre, support the Centre Manager, and deputise when needed. You’ll focus on safe, efficient facilities, strong customer service, and building a vibrant business community.

The role covers invoicing, cost control, marketing support, space promotions, and maintaining high standards of presentation, health and safety. 25 days holiday and flexible benefits are among the rewards.