Assistant Centre Manager

Oxford Innovation; Northampton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary £30,162 per annum

25 days holiday + bank holidays

Flexible benefits

Wellbeing days

Employee assistance

Job summary

Oxford Innovation Space in Northampton is seeking an Assistant Centre Manager to help deliver exceptional service at Vulcan Works, a state-of-the-art innovation centre. You will assist with facilities, customer relations, and commercial activities to maximise occupancy.

The role emphasizes operational delivery, strong communication, and a collaborative approach in a fast-paced environment, with a salary package reflecting the responsibilities and benefits offered.

Qualifications

• Experience delivering services in a workspace or service-led environment.
• Strong communication skills with customers and stakeholders.
• Proven ability to manage compliance, facilities, and financial processes.
• Collaborative, flexible, and able to adapt in a fast-paced setting.

Responsibilities

• Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance.
• Deliver outstanding customer service and help build a vibrant community of entrepreneurs.
• Support financial processes, including invoicing and cost control, and contribute to commercial success.
• Assist with marketing initiatives, events, and promoting available space to maximise occupancy.
• Maintain high standards across building presentation, health and safety, and operational procedures.

Skills

Operational delivery

Customer engagement

Compliance management

Communication

Collaborative work style

Job description

At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors.

Our centres are more than just buildings - they're buzzing communities of entrepreneurs, creators, and changemakers. We're excited to announce a vacancy for an Assistant Centre Manager to join our team and help deliver exceptional service at this state-of-the-art innovation Centre.

More than just a workspace, Vulcan Works is a thriving hub for creative, digital and innovation-led businesses. Combining modern office and coworking space with workshop facilities and on-site business support, it provides an inspiring environment where entrepreneurs and growing companies can connect, collaborate and thrive. Set within a building rich in heritage, Vulcan Works has become a hub for innovation, creativity and business growth.

Find out more about Vulcan Works here: Vulcan Works | Flexible Workspace in Northampton

What You'll Be Doing

• Ensure the centre operates safely and efficiently, managing facilities, contractors, and compliance.
• Deliver outstanding customer service and help build a vibrant community of entrepreneurs.
• Support financial processes, including invoicing and cost control, and contribute to commercial success.
• Assist with marketing initiatives, events, and promoting available space to maximise occupancy.
• Maintain high standards across building presentation, health and safety, and operational procedures.

Want the full picture? Please see the attached job description for more details.

What You'll Bring

• Experience in operational delivery within a service-led or workspace environment.
• Strong communication skills and confidence in engaging with customers and stakeholders.
• Ability to manage compliance, facilities, and financial processes effectively.
• A collaborative approach and flexibility to adapt in a fast-paced environment.

Why You'll Love Working Here

Salary: £30,162 per annum, plus flexible benefits package.

Time off: 25 days' holiday + bank holidays.

Flexible benefits: Options to swap salary for extra benefits, including additional holiday.

Wellbeing: Wellbeing days, Employee Assistance Programme, and health resources.

Perks: Discounts on high street brands, EV leasing, cycle to work scheme, and more.

Development: Full induction, buddy system, and ongoing learning opportunities.

Culture: A supportive, inclusive team that values your voice and ideas.

Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses.

Got questions? Reach out - we're happy to chat.

We're Committed to Inclusion

We're building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you're excited about this role but don't meet every requirement, we still encourage you to apply - you might be just the person we're looking for.