CCTV Operator

Adecco; Worthing; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading facilities management provider is seeking an Alarm Monitoring Operator in Worthing. This role involves monitoring security for Southern Water sites, preparing reports on CCTV and alarm activity, and managing security best practices. Candidates should have 2-3 years of experience in a control room and hold SIA CCTV and DS licences. The position requires strong communication skills and the ability to work under pressure. This full-time role offers a competitive salary and a 4 on, 4 off shift pattern.

Qualifications

• 2-3 years of experience in a control room environment.
• Essential SIA CCTV and DS licence qualifications.

Responsibilities

• Monitor on-site security for Southern Water sites.
• Prepare and issue reports on CCTV and alarm activity.
• Supervise the production of company access cards.

Skills

Control room experience

Strong communication skills

Ability to work under pressure

Education

SIA CCTV and DS licence qualifications

Job description

Join Our Client Team as an Alarm Monitoring Operator in Worthing! Are you ready to step into an exciting new role where your vigilance and expertise can make a real difference? We are on the lookout for a dedicated Alarm Monitoring Operator to join Southern Water's dynamic team in Worthing!

Position Details

Industry: Facilities Management

Contract Type: Permanent

Annual Salary: £35,400

Driving Required: Yes

Working Pattern: Full Time

About the Role

As an Alarm Monitoring Operator, you will be a key player in our dedicated control room, ensuring the safety and security of our clients. This is a full-time, onsite position with a shift pattern that includes a 4 on, 4 off rota. You'll alternate between two day shifts (7 am - 7 pm) and four night shifts (7 pm - 7 am).

The role will have a base in the Durrington Head Office. The Alarm Monitoring Operator will be responsible for monitoring on-site security to Southern Water sites located along the coast of Southern England.

To protect their assets, colleagues, and visitors by providing a safe & secure working environment. To ensure that the monitoring of their CNI sites meet the SEMD and company standards.

Duties and Responsibilities

• Delivering results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the department as set by the SSM.
• Create, manage and develop security best practice to protect all site operations.
• Complete an agreed set number of rostered months.
• Investigate poor performance and provide a written report to the SSM.
• Undertake CCTV review as and when requested by the needs of the business.
• Supervise the production of company access cards.
• Undertake additional training to ensure continuous self-development.
• Prepare and issue reports on CCTV and alarm activity.
• Assist with remote site access.
• Liaise with external services when required to elevate in accordance with the security plan.
• Raise technical issues with SW IT and with the operating systems provider.
• Ensure any escalations outside of the security team follow an agreed pathway in accordance with the agreed security plan.

What We’re Looking For

• Experience: Ideally, you should have 2-3 years of control room experience.
• Qualifications: SIA CCTV and DS licence qualifications are essential.
• Team Player: Strong communication skills and the ability to work well under pressure.

We can’t wait to meet you!

Additional Information

Adecco is a disability‑confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.