Catering Assistant (Retail) | University Hospitals of Derby and Burton NHS Foundation Trust

University Hospitals of Derby and Burton NHS Foundation Trust; Burton upon Trent; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional healthcare provider in Burton upon Trent is seeking a Catering Assistant Retail for the Coffee Shop at Queens Hospital. The role requires compassionate and hardworking individuals dedicated to enhancing patient experience. Responsibilities include food preparation, customer care, and cleaning. This role offers training and NHS terms and conditions.

Benefits

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Qualifications

• Good understanding of Mathematics and English.
• Ability to communicate well with patients, staff, and visitors.
• Catering experience and Food Safety Certificate are desirable.

Responsibilities

• Work as part of Facilities for food preparation and service.
• Deliver customer care principles with compassion.
• Perform cleaning duties as per departmental schedules.

Job description

Overview

We are now recruiting to Catering Assistant Retail in the Coffee Shop at Queens Hospital Burton. We are looking for compassionate, caring, hardworking, flexible team members that are committed to enhancing our patient experience. All staff working for UHDB play a key role in the organisation. You must possess excellent Communication skills the ability to work as part of a team and have a can-do attitude.

You will receive full training including a level 2 food safety and allergen training, other mandatory training and all essential to role training. Full Uniform and PPE is provided. NHS Terms and conditions apply.

Responsibilities

• To work as part of Facilities to carry out a variety of tasks associated with food preparation, food and beverage service to patients, visitors and staff.
• To deliver good principles of customer care ensuring helpfulness, awareness and compassion to patients, visitors, staff and colleagues.
• Cleaning duties within the kitchen and other associated areas in accordance with departmental cleaning schedules to include equipment, work surfaces crockery and cutlery.

Qualifications

You will ideally possess a good understanding of Mathematics and English. Have a good understanding of customer care and be able to communicate well with patients, staff and visitors. Catering experience and a Food Safety Certificate are desirable but not essential; skills and technical training will be given.

Additional Information

Closing date of applications: 25 September 2025

Interview date: 09 October 2025

About the Trust and Values

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

Benefits

• Development opportunities, including both professional and leadership development
• Ongoing support through every step of the way from recruitment to when you join our team and beyond
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust

• We see on average 4810 OP appointments per day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.

How to apply

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship. Impacts of the changes to the UK immigration policy | NHS Employers

This advert closes on Thursday 25 Sep 2025