Catering Assistant

Chartwells Independent; Hinxton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality provider in Hinxton is seeking a Catering Assistant to deliver outstanding customer service in a fast-paced environment. Responsibilities include food preparation, customer service, and ensuring compliance with health regulations. The ideal candidate will have great communication skills, be a team player, and possess a safety-first mindset. This role requires flexibility for varied shifts, including evenings and weekends, with a commitment to quality and teamwork.

Benefits

Collaborative and inclusive culture

20 days annual leave

Free staff meals

Free staff parking

Access to training and development

Qualifications

• Passion for delivering outstanding service.
• Ability to work under pressure.
• Excellent timekeeping and reliability.

Responsibilities

• Deliver exceptional customer service.
• Support catering operations and food preparation.
• Ensure compliance with Health and Food Safety regulations.

Skills

Customer service

Teamwork

Time management

Initiative

Communication skills

Flexibility

Job description

Catering Assistant
Location: Hinxton Hall Conference Centre
Salary: £12.60 per hour
Contract: Permanent, Full Time, 40 hours per week, 5 over 7 days

What can we offer you:

• A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
• 20 days annual leave (Excluding bank holidays and national holiday days)
• Free staff meals whilst at work.
• Free staff parking on site.
• Access to Compass Group company perks & benefits.
• Perks for Works discounts and promotions
• Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
• No shortage of delicious food

As a Catering Assistant at Hinxton Hall, you will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time, permanent basis. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people. You will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Supporting the delivery of the excellent front of house operation standards onsite is expected whereby you will be welcoming guests, serving food & drinks, operating the till system, serving coffees and cocktails and supporting with evening events are also expected.

Shifts

Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. Due to the location of Hinxton Hall, it is essential that you are able to get to and from site without relying on public transport.

About You:

Our ideal Catering Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
• Take initiative and make decisions that are right for our customers.
• Be an excellent team player with great communication skills.
• Have a desire to succeed in your role.
• Possess the ability to work under pressure.
• Demonstrate exceptional timekeeping and reliability.
• Have a safety-first mindset.

About Us:

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability‑led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

Job Reference: com/1012/41077001/52544267/BU #RA Venues