Casualty Claims Specialist — Client‑Focused & Impactful

AIG; Glasgow; On-site; GBP 30,000 - 50,000; Full time

Job summary

A global insurance leader is seeking a Claims Adjuster in Glasgow to manage and investigate complex claims, particularly in Casualty. The role requires a customer-centric mindset and strong communication skills, with a focus on delivering optimal outcomes. Candidates should have experience in claims handling and a solid understanding of the legal environment. The position offers extensive opportunities for professional growth and is primarily office-based to enhance collaboration.

Benefits

Comprehensive benefits package

Professional development opportunities

Culture of inclusion and belonging

Qualifications

• Proven ability to make accurate and timely decisions.
• Strong desire to support continuous improvement initiatives.
• Skills in policy language interpretation.

Responsibilities

• Handle and investigate complex claims focused on Casualty.
• Maintain best practice guidelines for quality standards.
• Regularly contact internal stakeholders and external lawyers.

Skills

Claims handling experience

Casualty experience

Customer centric mindset

Legal knowledge

Strong communication skills

Time management skills

Report-writing skills

Job description

A global insurance leader is seeking a Claims Adjuster in Glasgow to manage and investigate complex claims, particularly in Casualty. The role requires a customer-centric mindset and strong communication skills, with a focus on delivering optimal outcomes. Candidates should have experience in claims handling and a solid understanding of the legal environment. The position offers extensive opportunities for professional growth and is primarily office-based to enhance collaboration.