Casual Sales Assistant

Frasers Group; Liverpool; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading UK retailer is looking for exceptional Sales Assistants to join their team in Liverpool. The role involves greeting customers, providing information about products, and maintaining high store standards. Candidates should have excellent communication skills, a passion for fashion retail, and be able to work flexibly, including weekends and holidays.

Qualifications

• Passion for fashion retail.
• Fashion conscious and trend aware.
• High level of personal energy to drive projects to completion.

Responsibilities

• Greet customers with a sincere and warm welcome.
• Provide information about in-store offers and promotions.
• Maintain a customer friendly and focused environment.
• Ensure store standards are complete for the next trading day.

Skills

Excellent communication skills

Customer focused

Able to work effectively within a team environment

Positive and enthusiastic with a can do attitude

Job description

Overview

Company DescriptionAs a Frasers Group team member you will be part of one of the United Kingdoms fastest growing retailers. Our luxury division is made up of Flannels, Frasers, Cruise, Van Mildert, 18 Montrose, Tessuti & Giulio. We are rethinking retail and with our varied collection of brands, we've never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business.

Job DescriptionTo continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our Team.

Responsibilities

• To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
• Ask open questions to find out customers needs
• To recommend, select and locate the correct merchandise for the customers needs
• To provide information about in store offers, promotions and store cards
• To receive and process cash and card transactions
• Be aware of latest trends and remain fully updated on product knowledge
• Maintain a customer friendly and customer focused environment at all times.
• Guarantee a high level of customer service at all times.
• Educate and guide customers about the brands and the product we sell.
• Offer alternatives and add on sales as and when necessary
• Ensure store standards are complete and the store is prepared for the next trading day
• Comply with all the brands policies and procedures at all times.

Personal Qualities

• Excellent communication skills
• Able to work effectively within a team environment
• Customer focused
• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Passion for fashion retail
• Professional manner
• Fashion conscious and trend aware
• Flexible and reliable
• Think without limits - Think fast, fearlessly, and take the team with you.
• Own it and back yourself - Own the basics, own your role and own the results.
• Be relevant - Relevant to our people, our partners and the planet.

Working Arrangements

Flexible working hours are needed, including weekends and holidays, as per the store's requirements.