Casual Night Operations Assistant

Cranfield University; Bedford; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Uniform and meals on duty provided

In-house training provided

Job summary

Cranfield Conference Centre Ltd is seeking a Casual Night Operations Assistant to provide warm, welcoming guest service during night hours. Responsibilities include guest care, handling requests, patrols, setting up meeting rooms, serving drinks after hours, assisting with night audit, and maintaining hygiene standards.

You must be eligible to work in the UK; in-house training provided; uniform and meals on duty; shifts 23:00 to 07:00, varied weekly.

Responsibilities

• Ensure that all guests are cared for in a professional and welcoming manner and receive an exceptional level of customer service, respond to guest service requests as and when needed.
• Carry out fire and security building patrols throughout the night.
• Assist with clearing and resetting meeting rooms when required.
• Serve occasional drinks in the bar after hours, on request to the required standard.
• Prepare occasional late night menu options to the correct standard.
• Cover reception desk-based duties once trained, including reporting and night audit process.
• Cleaning of specified public areas ready for the next day’s operations.
• Always follow all Food Handling and Hygiene guideline regulations.
• Carry out any other reasonable task as requested by a member of the manager team.

Job description

Role Description

Join an exceptional team at Cranfield Conference Centre Ltd!

We are looking for a genuine person with warmth and enthusiasm, who will bring a positive can-do attitude to work every day. A genuine passion for hospitality and customer service is essential, as well as excellent interpersonal skills.

Casual Night Operations Assistant

Duties & Responsibilities including, but not limited to:

• Ensure that all guests are cared for in a professional and welcoming manner and receive an exceptional level of customer service, respond to guest service requests as and when needed.
• Carry out fire and security building patrols throughout the night.
• Assist with clearing and resetting meeting rooms when required.
• Serve occasional drinks in the bar after hours, on request to the required standard.
• Prepare occasional late night menu options to the correct standard.
• Cover reception desk-based duties once trained, including reporting and night audit process.
• Cleaning of specified public areas ready for the next day’s operations.
• Always follow all Food Handling and Hygiene guideline regulations.
• Carry out any other reasonable task as requested by a member of the manager team.

Working hours are between 23:00 and 07:00 Monday to Sunday. Number of shifts will vary per week. Shifts are available on as and when required basis in line with levels of business.

Uniform (excluding footwear) and meals on duty are provided

In-house training provided

You must be eligible to work in the UK