Casual Customer Service Assistant

Cranfield University; Cranfield; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Uniform provided

In-house training

Job summary

Cranfield Conference Centre Ltd is seeking a Customer Service Assistant to join our hospitality team in Cranfield. You will deliver excellent service across events, conferences and day-to-day operations.

Shifts are from 06:00 to 23:00, seven days a week, with training provided and uniform supplied. Eligibility to work in the UK is required; prior hospitality experience is beneficial but not essential.

Qualifications

• Experience in some of these areas will be beneficial but full training will be given.

Responsibilities

• Ensure an exceptional customer service is provided at all times
• Comply with Health and Safety Policy at all times
• Remove from use and report any faulty equipment following the correct reporting procedures
• Carry out any other reasonable task as requested by a member of the management team
• Work across multiple departments and areas, including but not confined to: Food & Beverage service, Guest Care Crew – conference & events, Housekeeping, Kitchen and Reception

Skills

Customer service

Interpersonal skills

Positive attitude

Job description

Join an exceptional team at Cranfield Conference Centre Ltd!

We are looking for a genuine person with warmth and enthusiasm, who will bring a positive can-do attitude to work every day. A genuine passion for hospitality and customer service is essential, as well as excellent interpersonal skills.

Join an exceptional team at Cranfield Conference Centre Ltd!

We are looking for a genuine person with warmth and enthusiasm, who will bring a positive can-do attitude to work every day. A genuine passion for hospitality and customer service is essential, as well as excellent interpersonal skills.

Customer Service Assistant Cranfield Conference Centre Ltd

Duties & Responsibilities include:

• Ensure an exceptional customer service is provided at all times


• Comply with Health and Safety Policy at all times


• Remove from use and report any faulty equipment following the correct reporting procedures


• Carry out any other reasonable task as requested by a member of the management team


• Work across multiple departments and areas, including but not confined to: Food & Beverage service,Guest Care Crew – conference & events, Housekeeping, Kitchen and Reception

Experience in some of these areas will be beneficial but full training will be given.

Working hours are between 06.00 and 23.00, Monday to Sunday. Number of shifts will vary per week. Shifts are available on as and when required basis as per business needs

Uniform (excluding footwear) and in-house training are provided

You must be eligible to work in the UK