Night Guest Services & Operations Assistant

Cranfield University; Cranfield; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Uniform provided

Meals on duty

In-house training provided

Job summary

Cranfield Conference Centre Ltd. seeks a warm, enthusiastic Casual Night Operations Assistant to deliver exceptional guest service while patrolling the venue overnight.

You will assist with meeting room turnovers, serve drinks on request, support night audit tasks, and ensure clean public areas. Uniform and meals on duty are provided, and in-house training is offered; eligibility to work in the UK is required. Shifts run 23:00–07:00 across week(s).

Qualifications

• A genuine passion for hospitality and customer service.
• Warmth and enthusiasm with a can-do attitude.
• Excellent interpersonal skills and a customer-focused mindset.

Responsibilities

• Ensure guests are cared for in a professional and welcoming manner with exceptional service.
• Carry out fire and security building patrols during the night.
• Assist with clearing and resetting meeting rooms when required.

Skills

Hospitality

Customer service

Interpersonal skills

Positive attitude

Passion for hospitality

Job description

Cranfield Conference Centre Ltd. seeks a warm, enthusiastic Casual Night Operations Assistant to deliver exceptional guest service while patrolling the venue overnight.

You will assist with meeting room turnovers, serve drinks on request, support night audit tasks, and ensure clean public areas. Uniform and meals on duty are provided, and in-house training is offered; eligibility to work in the UK is required. Shifts run 23:00–07:00 across week(s).