Casual Night Operations Assistant

Cranfield University; Cranfield; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Uniform provided

Meals on duty

In-house training provided

Job summary

Cranfield Conference Centre Ltd. seeks a warm, enthusiastic Casual Night Operations Assistant to deliver exceptional guest service while patrolling the venue overnight.

You will assist with meeting room turnovers, serve drinks on request, support night audit tasks, and ensure clean public areas. Uniform and meals on duty are provided, and in-house training is offered; eligibility to work in the UK is required. Shifts run 23:00–07:00 across week(s).

Qualifications

• A genuine passion for hospitality and customer service.
• Warmth and enthusiasm with a can-do attitude.
• Excellent interpersonal skills and a customer-focused mindset.

Responsibilities

• Ensure guests are cared for in a professional and welcoming manner with exceptional service.
• Carry out fire and security building patrols during the night.
• Assist with clearing and resetting meeting rooms when required.

Skills

Hospitality

Customer service

Interpersonal skills

Positive attitude

Passion for hospitality

Job description

Join an exceptional team at Cranfield Conference Centre Ltd!

We are looking for a genuine person with warmth and enthusiasm, who will bring a positive can-do attitude to work every day. A genuine passion for hospitality and customer service is essential, as well as excellent interpersonal skills.

Casual Night Operations Assistant

Duties & Responsibilities including, but not limited to:

• Ensure that all guests are cared for in a professional and welcoming manner and receive an exceptional level of customer service, respond to guest service requests as and when needed.
• Carry out fire and security building patrols throughout the night.
• Assist with clearing and resetting meeting rooms when required.
• Serve occasional drinks in the bar after hours, on request to the required standard.
• Prepare occasional late night menu options to the correct standard.
• Cover reception desk-based duties once trained, including reporting and night audit process.
• Cleaning of specified public areas ready for the next day’s operations.
• Always follow all Food Handling and Hygiene guideline regulations.
• Carry out any other reasonable task as requested by a member of the management team.

Working hours are between 23:00 and 07:00 Monday to Sunday. Number of shifts will vary per week. Shifts are available on as and when required basis in line with levels of business.

Uniform (excluding footwear) and meals on duty are provided

In-house training provided

You must be eligible to work in the UK