Casual Groups Sales Assistant - London

ATG Entertainment; City of Westminster; On-site; GBP 22,000 - 30,000; Part time

Job summary

A leading entertainment company in London is seeking a Casual Groups Sales Assistant to enhance customer experience at the New Wimbledon Theatre. This role requires strong customer service skills and a collaborative spirit, working closely with various teams to drive ticket sales and maintain smooth operations. The ideal candidate should be 18 years or older and eager to support an inclusive workplace culture. Full benefits include a dynamic environment and the opportunity to work with a passionate team.

Benefits

Dynamic work environment

Opportunity to work with passionate teams

Qualifications

• Strong customer service skills.
• Aged 18+.
• Openness to diverse applicants.

Responsibilities

• Handle ticketing operations for groups efficiently.
• Ensure communication with theatre departments.
• Act as an ambassador for the brand.
• Take on diverse responsibilities within the team.

Skills

Customer service skills

Collaboration

Job description

Casual Groups Sales Assistant - London

Are you great with customers, but looking for something a little bit different? ATG Entertainment are looking for someone with great customer service skills to join as a Groups Sales Assistant at our New Wimbledon Theatre.

Working across the Marketing and Communications Team and the Ticketing and Sales Team, you will work with both managers to deliver increased ticket sales.

Responsibilities

• Ticketing operations for groups, proactively handling enquiries and problem solving with a high level of efficiency and accuracy.
• Ensure smooth communication with all theatre departments, visiting companies and producers.
• Act as an ambassador for the ATG brand by being pleasant and collaborative in day‑to‑day work, liaising and communicating effectively with everyone.
• Take responsibility for a range of tasks within a friendly, passionate and ambitious team in a unique theatre with an ever‑changing programme of events.

Qualifications

• Previous experience in theatre is not required.
• Strong customer service skills.
• Aged 18+.
• We actively encourage applications from people from the widest range of backgrounds, including those currently under‑represented in this industry.

Benefits

Full variety and challenging role, working with a passionate team in a dynamic environment. (You can find full details in our full job description.)

Equal Opportunity

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture.

Disability Confident

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long‑term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.