Caseworker

North East Combined Authority; Tees Valley; Hybrid; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Supportive environment

Professional development

Community impact

Pensions scheme

Employee discounts

Job summary

Middlesbrough Council is seeking a Live Well Aware Caseworker to provide flexible, person-centred support for individuals facing substance use, domestic abuse, or homelessness. The role involves meeting clients in community settings and working outside traditional hours to fit around their lives.

You will guide clients through recovery, develop tailored plans, and liaise with multidisciplinary teams to ensure access to necessary services. A trauma-informed, strengths-based approach is essential.

Qualifications

• Experience working with vulnerable populations; substance use/domestic abuse/homelessness experience is helpful.
• Strong communication and interpersonal skills.
• Trauma-informed, strength-based approach.

Responsibilities

• Conduct screenings and assessments to identify client needs.
• Develop and implement tailored recovery support plans.
• Collaborate with multi-disciplinary teams and external agencies to ensure care.
• Engage clients flexibly and proactively to meet service needs.
• Coordinate with clinical teams for appropriate interventions.

Skills

Communication

Relationship-building

Resilience

Independent working

Job description

Do you enjoy working flexibly and supporting people in a way that fits around their lives, not ours?

We are looking for a compassionate, motivated and adaptable Live Well Aware Caseworker to join our team. We are looking for someone who can offer flexibility, as this role includes out-of-hours work, with regular late evening and weekend commitments to meet the needs of the service andproviding support when people need it most.

No two days are the same in this role. Rather than working from a traditional hub-based setting, you will meet people where they feel most comfortable and where support is most accessible to them. This may include community venues, cafés, local services, or other suitable public settings.

The Live Well Aware service is designed for individuals who may find it difficult to engage with a standard hub environment due to work commitments, family responsibilities, caring duties, personal circumstances, or other barriers. You will provide flexible, person-centred support that works around the needs of the individual, helping them access the right interventions at a time and place that suits them.

We are looking for someone who:

• Has excellent communication and relationship-building skills.
• Is resilient and proactive.
• Can work independently and manage a varied caseload.
• Is passionate about delivering person-centred support.
• Is confident working within community settings.
• Can adapt their approach to meet the needs of a diverse range of individuals.
• Is able to work flexibly across evenings and weekends.

Who We Are

Working as part of Middlesbrough Council, our multi-disciplinary team provides vital support to those experiencing problems related to substance use. Our mission is to empower our service users by offering comprehensive care, tailored interventions, and a pathway to recovery.

Purpose of the Role

As a Caseworker, you will provide comprehensive support to clients experiencing substance use issues, domestic abuse, and homelessness.

You will guide clients through their treatment and recovery journey, implementing psychosocial interventions, developing recovery plans, and facilitating referrals to relevant services. Your work will help people achieve recovery.

Key Responsibilities

You will:

• Conduct screenings and assessments to identify client needs.
• Develop and implement tailored recovery plans.
• Collaborate with multi-disciplinary teams and external agencies to ensure service users receive the care they need.
• Work proactively and flexibly to engage clients and meet service needs.
• Ensure adherence to all processes and procedures.
• Liaise with the clinical team to co-ordinate appropriate clinical interventions for clients.

What We Offer

• A supportive and dynamic work environment.
• Opportunities for continuous professional development.
• The chance to make a real impact in the community.
• Employee discounts and competitive pensions scheme.

Requirements

• Experience working with vulnerable populations – ideally those with issues related to substance use, domestic abuse, or homelessness.
• Strong communication and interpersonal skills.
• A commitment to a trauma-informed, strength-based approach.

Applicants must have a full UK Driving License and access to a vehicle. You will also need to have business insurance in place prior to starting.

Please note that this is not a standard core-hours role.

If this is you, this may be the opportunity you are looking for!

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.