Caseworker (In Reach)

Middlesbrough Council; Tees Valley; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Competitive pension

Job summary

Middlesbrough Council is seeking a dedicated Caseworker to join our Mental Health In Reach Team on a permanent basis. The role involves supporting clients with substance use, domestic abuse, and homelessness, guiding recovery journeys, and coordinating referrals.

A full UK driving licence and vehicle access are required. We offer a supportive environment with opportunities for professional development, and a commitment to flexible working to meet service needs.

Qualifications

• Experience working with vulnerable populations—ideally those with substance use, domestic abuse, or homelessness.
• Strong communication and interpersonal skills.
• Commitment to a trauma-informed, strengths-based approach.
• Full UK driving licence and access to a vehicle; business insurance required.

Responsibilities

• Conduct screenings and assessments to identify client needs.
• Develop and implement tailored recovery plans.
• Collaborate with multi-disciplinary teams and external agencies to ensure service users receive the care they need.
• Work proactively and flexibly to engage clients and meet service needs.
• Ensure adherence to all processes and procedures.
• Liaise with the clinical team to coordinate appropriate clinical interventions for clients.

Skills

Vulnerable populations experience

Strong communication

Trauma-informed approach

Strengths-based approach

Flexible / out-of-hours

Job description

The role

Are you resilient and proactive? Are you passionate about helping people in the local community make lasting changes?

We are seeking a dedicated and compassionate Caseworker to join our Mental Health In reach Team on a Permanent basis.

We are looking for someone who can offer flexibility, as this role includes out-of-hours work, with regular late evening and weekend commitments to meet the needs of the service.

Who We Are

Working as part of Middlesbrough Council, our multi-disciplinary team provides vital support to those experiencing problems related to substance use. Our mission is to empower our service users by offering comprehensive care, tailored interventions, and a pathway to recovery.

Purpose of the Role

As a Caseworker, you will provide comprehensive support to clients experiencing substance use issues, domestic abuse, and homelessness. You will guide clients through their treatment and recovery journey, implementing psychosocial interventions, developing recovery plans, and facilitating referrals to relevant services. Your work will help people achieve recovery.

Key Responsibilities

• Conduct screenings and assessments to identify client needs.
• Develop and implement tailored recovery plans.
• Collaborate with multi-disciplinary teams and external agencies to ensure service users receive the care they need.
• Work proactively and flexibly to engage clients and meet service needs.
• Ensure adherence to all processes and procedures.
• Liaise with the clinical team to coordinate appropriate clinical interventions for clients.

What We Offer

• A supportive and dynamic work environment.
• Opportunities for continuous professional development.
• The chance to make a real impact in the community.
• Employees discounts and a competitive pension scheme.

Requirements

• Experience working with vulnerable populations—ideally those with issues related to substance use, domestic abuse, or homelessness.
• Strong communication and interpersonal skills.
• A commitment to a trauma-informed, strengths-based approach.

This role also requires a full UK driving licence and access to a vehicle. You will also need to have business insurance in place prior to starting, if you do not already have this. Unfortunately, we will not be able to proceed with any applicants who do not meet this requirement.

If this is you, this may be the opportunity you are looking for!

Please note Middlesbrough Council do not currently offer sponsorships.

We operate a Guaranteed Interview Scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

The above post is subject to an enhanced Disclosure and Barring Service (DBS) check.