Caseworker

Brook Street; Liverpool; Hybrid; GBP 19,000 - 27,000; Full time

Job summary

Brook Street in Liverpool is seeking a proactive Caseworker to support day-to-day operations in a professional setting. The role involves preparing routine correspondence, handling data, and completing forms with attention to detail.

You will liaise with internal and external stakeholders, supervise a small workload if required, and work under general supervision with independent judgement. The position offers a temporary, office-leaning pattern with some remote work.

Qualifications

• Excellent communication skills, both written and oral.
• Administrative experience with strong working knowledge of Microsoft Office.
• The ability to verify information carefully and keep records accurate.
• Confidence following procedures, while still applying some independent judgement.
• A collaborative approach when liaising with different stakeholders.

Responsibilities

• Prepare routine correspondence and check work.
• Compile, verify and report data with attention to detail.
• Complete forms and reports per procedures.
• Provide junior management support, including workload management.
• Liaise with internal and external stakeholders to keep information flowing smoothly.
• Work under general supervision, using independent judgement when following instructions.

Skills

Excellent communication

Administrative experience

Microsoft Office

Verify information

Independent judgement

Collaborative approach

Tools

Microsoft Office

Job description

Job Title - Caseworker

Location: Liverpool L3 9PP

Pay Rate - £16.63 per hour

Hours - (9am to 5pm Monday to Friday - Working pattern: 60% Office 40% Remote depending on department some may be fully office based )

If you're organised, confident with administration, and keen to support day-to-day operations in a professional setting, this is a great opportunity to bring structure, clarity and reliability to the team. Our Client is looking for a temporary worker who can keep things moving-accurately and efficiently.

What you'll be doing:

• Prepare routine correspondence and check work completed by others
• Compile, verify and report data using clear attention to detail
• Complete forms and reports in line with set procedures
• Provide junior management support, including managing the workload of a small team *if required*
• Liaise with internal and external stakeholders to keep information flowing smoothly
• Work under general supervision, using independent judgement when following instructions

What you'll bring:

• Excellent communication skills, both written and oral
• Administrative experience with strong working knowledge of Microsoft Office
• The ability to verify information carefully and keep records accurate
• Confidence following procedures, while still applying some independent judgement
• A collaborative approach when liaising with different stakeholders

Additional information:

• You’ll support work that's moderately complex, with guidance and oversight

Working pattern: 60% Office 40% Remote depending on department some may be fully office based

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.